Workstation Support

With our Managed Workstation plans, everything is taken care of 24/7

Business performance can be affected by downtime, slow running PCs and out of date software, so how do you ensure your business continues to run smoothly whilst concentrating on doing your day job?

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Benefits of Workstation Support

  • Our excellent technical services allow you to concentrate on the key strengths of your business.
  • Our ‘fixed cost’ I.T Support plans allow you to set realistic budgets on I.T spending.
  • Our range of services allows you to delegate different levels of responsibility for I.T Systems to WTS Systems.
  • Our qualified engineers are at your fingertips if you ever need help or advice, meaning you can rest easy.

WORKSTATION ASSIST – HELP WHEN YOU NEED IT

“I.T professionals, at your fingertips when you need them.”

Our Workstation Assist plan is designed to assist with the running of your business by providing you with unlimited telephone and remote I.T Support when you need it. If you run into any sort of issue with your desktops or laptops, you can feel safe knowing you’re not alone and that our fully qualified team is ready to assist you.

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WORKSTATION ASSURE – DAILY CHECKS

“You’ll see clear evidence of the value we deliver each and every day.”

Our workstation Assure plan is designed to guarantee the continued running of your business by providing you with daily checks on your PC / laptop’s health and security. Our Central Support System will run a host of checks on your computer and send a report containing what checks were performed and the results each morning before you even get to work.

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WORKSTATION ASSURE+ – REAL TIME PROTECTION

“Prevent COSTLY DOWNTIME for less than the cost of a cup of coffee per day.”

Our Workstation Assure+ plan will reassure you that your computer continues to operate with maximum efficiency by providing round the clock monitoring and maintenance. Our Central Support System will monitor your computer 24/7, providing accurate and detailed information on any issues before they become disasters and automatically fix common issues quickly and effectively, eradicating downtime.

Our Workstation Assure+ plan will not only be monitoring your computer for issues 24/7 but will also perform maintenance tasks ensuring the optimal running of your computer, which means your business is free to work as fast as you are.

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HOW DOES IT WORK?

Getting your systems supported is easy. There is no hardware to install or any training required. Simply give our team a call now and they will have your systems checked over in no time.

You can also choose the level of support you want, from immediate monitoring of your current level of threats to a fully managed solution where we will take care of everything for you, leaving you to run your business trouble free.

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WORKSTATION PLAN COMPARISON CHART

Service Workstation Assist Workstation Assure Workstation Assure+
Telephone support      
Remote I.T support      
On-site visits 0 2 4
Daily security checks    
Daily health checks    
Asset & inventory tracking    
Network discovery    
PC health monitoring    
Patch Management  
Performance monitoring  
Vulnerability scanning  
Vital service monitoring  
Hacker checks  
Network speed checks  
Internet connectivity checks  
Disk space checks  
Disk health checks  
Pro-active maintenance  
Computer housekeeping  

WTS Systems your solution to an internal I.T department!

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